Contact information

Company Information & Account Deletion Policy

Alpha Omega Vitality

Trade Name: Alpha Omega Vitality
Phone Number: 843-291-2556
Email: customersupport@alphaomegavitality.com
Physical Address: 507 Front Street, Summerville, SC 29486
VAT Number: Not provided
Trade Number: Not provided

AlphaPulse Fitness

Trade Name: AlphaPulse Fitness
Email: customersupport@alphapulsefit.com
Physical Address: 507 Front Street, Summerville, SC 29486

How to Delete Your AlphaPulse Fitness Account

You may delete your AlphaPulse Fitness account at any time. The app and our support team both offer ways to initiate deletion.

Method 1: Delete Through the AlphaPulse Fitness App

  1. Open the AlphaPulse Fitness app.

  2. Navigate to your Profile.

  3. Select Account Settings.

  4. Tap Delete Account.

  5. Confirm the request when prompted.

Method 2: Alternative Options (Email or Website)

Contact Support Directly

You may request account deletion by emailing our support team:
customersupport@alphapulsefit.com

Please include:

  • The email tied to your account

  • A clear request stating you want your AlphaPulse Fitness profile deleted

Review Our Privacy Policy

Additional details about account termination and data policies are available in our Privacy Policy under the Termination section:
https://alphaomegavitality.com/pages/privacypolicy

Data Deletion, Retention, and What Happens to Your Information

When you request deletion of your AlphaPulse Fitness account, we follow strict data-handling standards to ensure compliance and transparency.

Data Deleted Upon Account Removal

The following personal data is permanently deleted from our active systems:

  • Account profile information (name, email, password)

  • Fitness profile details

  • In-app preferences and personalized settings

  • App usage history tied to your identity

  • Training/program history associated with your account

Data Retained for Legal, Security, or Operational Purposes

Some data may be temporarily or permanently retained as required by law or for essential business reasons, including:

  • Transaction and billing records

  • Security logs and audit trails

  • Fraud-prevention data

  • Customer service correspondence related to past support requests

Retention Timeframes

  • General system logs and backup data: 30–90 days after account deletion

  • Legally required financial records: up to 7 years, depending on jurisdiction

  • After legal or operational retention periods expire, the data is securely deleted or anonymized

Data Kept in Anonymized Form

Certain usage metrics may be retained in a form that cannot be traced back to you, such as:

  • Aggregated performance statistics

  • De-identified analytical data

This anonymized information contains no personal identifiers and cannot be linked to your deleted account.