Privacy Policy

NutriVue: Food Scanner — Privacy Policy

Effective date: June 1, 2026

This Privacy Policy explains how Alpha Omega Vitality ("we," "us," or "our") collects, uses, and protects your information when you use the NutriVue: Food Scanner mobile application (the "App"). By using the App, you agree to the practices described below.

1. Information We Collect

We collect the following categories of information to provide and improve the App:

  • Account information: name, email address, and password (stored securely) when you create an account.
  • Camera and photos: with your permission, the App accesses your device camera to scan food items, barcodes, and nutrition labels. Images are processed to return nutrition information and are not published or shared with other users.
  • Nutrition and health-related data you provide: scanned foods, meal and nutrition logs, dietary preferences, goals, and similar entries you choose to save.
  • Device and usage data: device type, operating system, app version, language, approximate region, crash logs, and in-app activity used for analytics and troubleshooting.
  • Support communications: information you provide when you contact us (e.g., email content).

We do not knowingly collect precise geolocation (except as described below for optional features) or payment card numbers within the App.

2. How We Use Your Information

  • Provide and operate the App's core food scanning and nutrition tracking features.
  • Create and maintain your account and save your logs and preferences.
  • Personalize your experience and show relevant content.
  • Improve, secure, and troubleshoot the App through analytics and diagnostics.
  • Respond to your requests and provide customer support.
  • Comply with legal obligations and enforce our terms.

3. Camera Permission

The App requests camera access solely to let you scan food items, barcodes, and nutrition labels. You can grant or revoke this permission at any time in your device settings. Scanned images are used only to generate nutrition results for you and are not used for advertising or shared publicly.

5. How We Share Information

We do not sell your personal information. We may share information with:

  • Service providers that help us operate the App (e.g., cloud hosting, analytics, crash reporting, and email delivery), under agreements that limit their use of your data.
  • Legal and safety recipients when required by law, regulation, legal process, or to protect rights, safety, and security.
  • Business transfers in connection with a merger, acquisition, or sale of assets, subject to this Policy.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the App. When you request deletion, we permanently delete your account and associated data within 30 days, except for limited records we must retain for legal, tax, or security purposes.

7. Data Security

We use administrative, technical, and organizational safeguards (such as encryption in transit and access controls) to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal information, object to or restrict certain processing, and withdraw consent. To exercise these rights, contact us at customersupport@alphaomegavitality.com.

You can request deletion of your account and data at any time using our NutriVue account deletion page.

California residents (CCPA/CPRA) have the right to know, delete, correct, and opt out of the "sale" or "sharing" of personal information. We do not sell personal information.

9. Children's Privacy

The App is not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

10. International Data Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards (such as standard contractual clauses) for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will revise the "Effective date" above and, where appropriate, provide additional notice. Your continued use of the App after changes become effective constitutes acceptance of the updated Policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at customersupport@alphaomegavitality.com.

Alpha Omega Vitality · NutriVue: Food Scanner

See also our NutriVue Terms of Service.